Power Virtual Agents (not in scope for Azure Government).Power Automate (formerly Microsoft Flow).Microsoft Threat Experts (not in scope for Azure Government).Microsoft Managed Desktop (not in scope for Azure Government).Microsoft Defender for Endpoint (formerly Microsoft Defender Advanced Threat Protection).Microsoft Defender for Cloud Apps (formerly Microsoft Cloud App Security, MCAS).Microsoft Bing for Commerce (not in scope for Azure Government).Microsoft 365 Defender (formerly Microsoft Threat Protection, not in scope for Azure Government).Dynamics 365 (for detailed insight, see ISO 9001 certificate).Azure (for detailed insight, see Microsoft Azure Compliance Offerings or ISO 9001 certificate).Microsoft online services in scope are shown on the Azure ISO 9001 certificate:
ISO 9001:2015 helps organizations improve customer satisfaction by focusing on the consistency and quality of products and services provided to customers.
The standard is based on several quality management principles, including clear focus on meeting customer requirements, strong corporate governance and leadership commitment to quality objectives, process-driven approach to meeting objectives, and focus on continuous improvement. It is the only standard in the ISO 9000 family that results in a formal certification. ISO 9001:2015 is an international standard that establishes the criteria for a quality management system.
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